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10/20/25, 2:02 PM EtihadWE announces adoption of 'WAYN' during GITEX Global 2025
EtihadWE announces adoption of
'WAYN' during GITEX Global 2025
Story by KN • 3d • 2 min read
DUBAI, 16th October, 2025 (WAM) -- On the sidelines of its participation
in GITEX Global 2025, Etihad Water and Electricity (EtihadWE) announced
their official integration with WAYN, the UAE’s Digital P.O. Box.
The initiative enables EtihadWE to deliver customer bills and payment
notifications through a secure and trusted digital channel — marking it as
the first utilities company on the WAYN platform.
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With this step, EtihadWE customers will now receive their bills directly in
their personal WAYN account, known as a ‘WAYN’ ID. Each ‘WAYN’ ID is a
lifetime digital mailbox linked to UAE Pass, providing every resident with
a secure place to receive official communications from government
entities and service providers. Unlike traditional email or paper mail,
WAYN ensures that only verified and trusted organisations can send
messages, eliminating the risk of spam or fraudulent content.
Yousif Ahmed Al Ali, Chief Executive Officer of EtihadWE, said, “At
EtihadWE, we are committed to making life easier for our customers by
embracing the latest national digital solutions. Through WAYN, our
customers can be confident that their bills are delivered directly and
securely, wherever they are, and always stored safely in one place. This
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