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Press release

Unifonic showcases AI-powered solutions at Saudi Arabia’s LEAP
2023 conference

Second edition of the global tech event is being held in Riyadh and features
Unifonic’s growing range of cutting-edge communication technologies.

February 8, 2023: Unifonic, the leading communications platform and CPaaS (Communications
Platform as a Service) provider in the Middle East, is showcasing its evolution towards AI-

powered engagement solutions at LEAP 2023 in Saudi Arabia. The global tech event is held from

February 6 to 9, 2023, in Riyadh.

Unifonic has helped many clients adopt omnichannel customer experiences as part of their digital
transformation, transforming how these brands connect with their customers and helping them

exceed their customers' expectations of seamless digital journeys.With its no-code, automation,
and orchestration platform, Unifonic facilitates modern, reliable, and efficient business messaging

across industries. The customer engagement platform now automates end-to-end personalized

omnichannel customer journeys, and the acquisition of Sestek’s AI-powered conversational suite
in 2022 advanced the company’s AI solution offering. Sestek’s market-leading speech recognition

technology empowers businesses to deliver a superior customer experience and enhance the
Unifonic product portfolio.

Ahmed Hamdan, CEO and Co-Founder of Unifonic, stated: “Today, our multichannel

campaigns give customers the ability to orchestrate, automate and personalize mass campaigns
across channels like WhatsApp, Twitter and Facebook Messenger, Voice, and SMS. Unifonic’s

engagement solutions for marketing, operations, and support are constantly being enhanced to
provide customers with seamless omnichannel experiences that truly transform how brands

connect with their customers.”

The growth of conversational technology has transformed every industry around the globe. In line

with this, Unifonic's customer engagement platform enables leading brands to reach customers