Page 12 - Unifonic Monitoring Report - LEAP 2023 Flip File_Neat

Press release

Unifonic to present the evolution of its omnichannel customer
engagement technology and newly acquired conversational AI at
LEAP 2023 in Saudi Arabia

The company’s participation aligns with Saudi Vision 2030 to accelerate digital
transformation initiatives in the Middle East.

February 2, 2023: Unifonic, the leading customer engagement platform and CPaaS

(Communications Platform as a Service) provider in the Middle East, is set to participate at LEAP
2023 in Riyadh, Saudi Arabia. At the second edition of the global tech event, which will be

launched under the theme ‘Into New Worlds,’ Unifonic will present its cutting-edge

communication technology, redefining how brands connect with their customers. The conference
will be held from February 6 to 9, 2023, at the Riyadh Front Exhibition and Convention Center.

Ahmed Hamdan, CEO and Co-Founder of Unifonic, stated: “Digital transformation is

disrupting every industry. And for the most, it’s led by customers’ growing expectations for
seamless digital journeys. We believe conversational technology will form the backbone for digital

commerce, marketing, and support. In line with this, Unifonic is set to showcase the evolution of

its customer engagement platform to a melting pot of tech innovators and leading experts from
around the world at Leap 2023. We are proud to demonstrate how our technology can deliver

seamless end-to-end omnichannel digital customer experiences, as well as showcase our new AI

capabilities. Through this platform, Unifonic aims to empower organizations with advanced
communication tools that promise exceptional experiences for customers.”

“Moreover, it also offers an ideal setting to underscore the advancements we have achieved from

our acquisition of Sestek, an AI-driven conversational automation company’. Ahmed Hamdan,
added.