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across multiple channels seamlessly and instantly. Utilizing rapidly evolving technologies and
developing a powerful integration ecosystem, Unifonic automates and personalizes omnichannel

customer journeys, thereby elevating customer engagement and experiences.

-ends-
ABOUT UNIFONIC

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable
omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by
unifying communication channels, messaging apps, and chatbots.

Unifonic’s solutions integrate customer communication channels, including text, voice, messaging, and web, into a
single platform that enables companies to create stronger customer relationships. As newer channels emerge and
user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize
communication returns on investment.

From SMS for online banking to WhatsApp customer service support, Unifonic empowers organizations to transform
their customer experiences while allowing them to focus on core business activities without maintaining costly
communication infrastructures.

Unifonic connects local enterprises with their customers. This includes leading banks, financial institutions and
government entities throughout the region, as well as healthcare providers, retail and e-commerce, and transport
and logistics providers worldwide. With proven expertise in emerging markets since 2006, Unifonic is committed to
delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed
by a local corporate presence in five countries and a dedicated team of 300+ professionals serving clients 24/7. For
additional information about Unifonic, please visit https://www.unifonic.com/.

For more information:
Orient Planet Group (OPG)
Tel: +971 4 4562888
Email: media@orientplanet.com
Website: www.orientplanet.com