Page 38 - UNIFONIC PR REPORT - DECEMBER 2023

12/20/23, 4:51 PM Riyadh Daily

Riyadh "Riyadh Daily"
Revolutionizing the Ride-Sharing Experience with Unifonic at Rekab Solution Company

Overview:

Rekab Solution Company, a pioneering ride-sharing company based in Riyadh, embarked on a journey of transformation in the fiercely
competitive transportation market- Founded just 2.5 years ago, Rekab Solution Company has quickly expanded its operations to various
cities across Saudi Arabia, including Riyadh, Dammam, and the western region- Their unique approach to ride-sharing with dedicated
drivers, and large, comfortable vehicles sets them apart from their competition.

The Challenge:

As Rekab Solution Company's ambitions grew, so did their need to enhance their customer engagement strategies- Their mission was
clear: to deliver a seamless and efficient ride-sharing experience- To achieve this, they sought innovative solutions to streamline their
communications and marketing efforts while improving customer service.

Unifonic Partnership:

Rekab Solution Company decided to integrate with Unifonic, a leading communication solutions provider- This partnership aimed to
address two crucial aspects:

1- Expanding the Reach with WhatsApp: Rekab Solution Company recognized that WhatsApp was a preferred communication channel
in the region and wanted to offer their customers the ability to book and reschedule rides with it- Leveraging Unifonic's expertise and
technology, Rekab Solution Company successfully integrated WhatsApp as a booking channel.

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