Page 50 - MOS PR REPORT - OCT 2025

10/29/25, 11:42 AM Ministry of Sports showcases its efforts in service development and bureaucracy elimination - Middle East News 247
The Ministry explained that these improvements successfully reduced the processing time for the three
sports leave services (issuance, data update, and cancellation) to zero, achieving a 100% completion
rate. All required documents were eliminated, the number of steps was reduced by 33%, and website

visits were cut by 50%. In addition, all unnecessary fields were removed. Consequently, customer
satisfaction with these services is projected to reach 91% in 2025, a metric that clearly underscores the
positive impact of these institutional reforms on the experience of both athletes and service users.

At the meeting, the Ministry team also showcased prominent initiatives to support Emirati athletes on their
journey toward excellence and international achievement, including the Talent Committee Platform, a
unified digital database for identifying and nurturing talent across various sports disciplines. The platform

connects athletes with federations and clubs, using advanced AI tools and specialised assessments to
evaluate performance, thereby enhancing the efficiency of talent selection and development.

The improvement of sports leave services has also accelerated athlete enrollment in national support
programmes such as the UAE Committee for Talent and Sports Support and the Emirates Elite Sports
Committee, streamlining access to local and international training camps which has positively impacted
the readiness of national athletes and their ability to achieve outstanding representation in global

competitions.

To reinforce the Zero Bureaucracy approach, the Ministry regularly organises service development

workshops, innovation competitions and recognition programmes. Notable efforts include advancing
policies and regulations via updating the Service Level Agreement, revisions to the Sports Leave
Regulations and incorporating Zero Bureaucracy as standard in the Sports Federations Governance

Manual, fostering a lasting culture of excellence and administrative transformation.

These efforts have already delivered measurable national impact. Alongside service users’ higher

satisfaction rates, the National Talent Committee Platform recorded a strong start in its first assessment
cycle with 1,169 athletes creating profiles, 370 submitting applications, 126 being invited for testing and
101 athletes from 22 sports disciplines participating, bringing the total number of elite athletes to 92 to

https://menews247.com/ministry-of-sports-showcases-its-efforts-in-service-development-and-bureaucracy-elimination/ 3/4