Page 64 - DAEP PR REPORT - FEBRUARY 2025

According to ICAO, technology plays a key role in incremental innovations and

facilitates improvements. By 2030, common will be self-service options like Near-Field
Communication (NFC) and Radio-frequency Identification (RFID), robotic airport
assistants, improvements to route planning, air traffic control, and passenger
experience through AI, wider use of IoT and cloud technology, and infrastructure

digitalization. Digital technologies like AI, Internet of Things (IoT), 5G, healthcare
integration, sustainable energy, quantum computing, and human-machine interaction
will converge in the next decade for sweeping transformation across the travel

ecosystem.

Experts say airports are investing in technologies like self-service kiosks, mobile
apps, and contactless payment systems, along with the AI-based screening systems,

biometric monitoring systems, computerized gates, LED lighting, optimized water and
air systems, and low-consumption electronics. Social robotics, a developing field for
airports, is bound to enhance engagement and interaction with passengers. SITA
noted that the world’s 200 major airports which handle 43 percent of the world’s

passengers are buckling due to swelling passenger numbers and budgetary
constraints even as safety, security and speed of service remains top priorities for
passengers.

the world – will change dramatically. It said: “Advances in biometrics, AI, ML, 3D
printing, and automation will disrupt traditional airport operating models and

transform the passenger experience while also enhancing efficiency. The deployment
of technology will provide the opportunity to rethink the internal design and layout of
airports.”

By 2030, wider implementation of biometrics is expected to replace paper passports,
boarding passes, and other travel documents such as visas. Paper baggage tags will
be progressively replaced by 2030, leveraging electronic luggage tags. 2030, AI and

the IoT technology will be a core part of airport operations. The year 2040 will be a
decade away from the net-zero goal.