Page 26 - UNIFONIC PR REPORT MAY 2024

5/15/24, 1:55 PM PRESSR: Unifonic is bringing Conversational AI to the UAE at Seamless Middle East 2024 — TradingView News
Similarly, the company's ability to provide Customer Support Automation is

transforming customer support through various automation techniques. By
providing agents with a comprehensive view of conversations, purchase history,

and other important attributes, the company enhances interactions and

improves customer satisfaction. This highlights the positive impact of

automated support on customer service.

Amid the fast-paced evolution of communication technologies, Unifonic’s

customer engagement platform empowers brands to build connections
effortlessly and instantly with customers across various channels. It helps

companies leverage advanced technologies and a robust integration ecosystem

for personalised omnichannel customer journeys.

The company offers unique services that go beyond the usual boundaries,

creating a customized communication system that enhances the relationship

between brands and customers. Furthermore, Unifonic's participation in

Seamless Middle East 2024, with its focus on Conversational Marketing
Automation and Customer Support Automation, underscores its proficiency in

advanced customer engagement strategies that rely on strong SaaS integration

and state-of-the-art technologies.

Unifonic’s participation in Seamless Middle East 2024, one of the region’s largest

events focusing on payments, fintech, retail, and ecommerce innovations,

highlights its key role as an innovator and leader in AI-powered

communications. The event commenced on May 14, 2024, at Dubai World Trade
Center (DWTC) and will run until May 16, 2024.

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