Page 24 - UNIFONIC PR REPORT MAY 2024
P. 24
5/15/24, 1:55 PM PRESSR: Unifonic is bringing Conversational AI to the UAE at Seamless Middle East 2024 — TradingView News
PRESSR: Unifonic is bringing
Conversational AI to the UAE at
Seamless Middle East 2024
May 14, 202415:10 GMT+4
Unifonic, the leading conversations platform, and SaaS (Software as a Service)
provider in the Middle East, is showcasing its evolution towards conversational
artificial intelligence (AI)-powered engagement solutions at Seamless Middle
East 2024. During its participation, Unifonic is exhibiting its customer journey
automation suite and is underlining its commitment to revolutionising customer
engagement through automation.
AI and machine learning technologies are reshaping businesses' communications
with their customers. Amidst this transformation, Unifonic’s suite of software
solutions, which will be showcased at the event, reflects its dedication to
enhancing customer engagement and solidifying its position as a key player in
the region’s communication ecosystem.
Driven by a vision to enhance customer relationships and elevate brand
experiences, Unifonic introduces innovative solutions such as its AI-powered
conversational chatbot, which is being exhibited at Seamless Middle East. This
aligns with the visionary goal of ‘We the UAE 2031,’ fostering technological
innovation and digital transformation across various industries in the region.
Unifonic enables clients to create omnichannel customer experiences that align
with their digital transformation initiatives. By acquiring Sestek in 2022,
Unifonic expanded its AI solutions offering, further augmenting its capabilities
in AI-powered conversational suites. The company facilitates modern, reliable
https://www.tradingview.com/news/reuters.com,2024-05-14:newsml_Zaw63WRH6:0-pressr-unifonic-is-bringing-conversational-ai-to-the-uae-at-seaml… 1/3