Page 659 - DUBAI MUNICIPALITY ENGLISH PR REPORT - MARCH 2024

Dubai food delivery guidelines: Riders

share support, some concerns

Story by SM Ayaz Zakir

• 19h • 2 min read

Image used for illustrative purpose© Provided by Khaleej Times

Dubai Municipality has recently outlined some guidelines to ensure the safety of food
deliveries, aiming to protect residents' health. While these directives are welcomed by
many, delivery riders, integral to the food delivery ecosystem, have voiced a mix of

support and practical concerns regarding their implementation.

Ahmed, a delivery rider affiliated with Talabat for the last three years, welcomed the
municipality's efforts to enhance food safety standards. "As delivery riders, we

understand the importance of customers receiving their meals safely and hygienically. I
guess the guidelines are more of a nudge to follow the basic rules," he said.

The authority's guidelines specified that food ordered by consumers from nearby

restaurants should be delivered within thirty minutes to maintain its freshness and
safety. The municipality emphasised the significance of preserving the correct food

https://www.msn.com/en-ae/health/other/dubai-food-delivery-guidelines-riders-share-support-
some-concerns/ar-BB1kDirM