Page 21 - TCI Recent Relevant Experience, 2021

Recent Relevant Experience
Region of Waterloo Cultural Sites Program Review (2013)
TCI undertook a review of the Region of Waterloo’s Cultural Sites Program, which administers three museums: The Waterloo Region Museum, Joseph Schneider Haus, and the McDougall Cottage in Cambridge. The review involved first the development of an evaluation framework, and then the collection of data from various sources to apply to the framework. Data was obtained from personal interviews, a staff survey, visitor surveys, and a general statistically representative ‘omnibus’ survey of the residents of the Region. Based upon this input, plus the consultant’s expertise in the museum field, various recommendations for improving efficiency, effectiveness and improving risk management were made and implemented.
Town of Greater Napanee Arts, Culture & Heritage Strategy (2013)
In association with the St. Clements Group, TCI prepared an arts, culture and heritage strategy for the Town of Greater Napanee. This project involved a very intensive consultation process including a public survey, a business survey, interviews, workshop sessions and an open house.
Liberty Entertainment Group, Casa Loma Operating Plan (2013)
In developing their proposal to the City of Toronto to become the preferred operator of Casa Loma, the Liberty Entertainment Group retained TCI to help them develop their operating plan for the ‘heritage attraction component’ of the operation. (The City of Toronto’s requirement was that Casa Loma be run both as an events venue as well as a heritage attraction.) Our work entailed the development of an innovative interpretive, exhibits and programming plan, as well as an estimate of the impact of that plan on attendance to the heritage attraction element of the overall operating plan.
© TCI Management Consultants, 2020
21