Page 1 - SFHN0418 final36p.qxp_SFHN 0608 Friday 5.0

P. 1

PRSRT STD
Health CannabisNews U.S. Postage
PAID
Insurance & Florida: DocMJ Makes West Palm Beach, FL
Permit #4595
Healthcare: It Easier, More
A Direct Convenient to Receive
Primary Care Medical Marijuana
Perspective Recommendations
page 16 page 33

Volume 14 • Issue 10 • $5.00 April 2018
THE REGIONʼS MONTHLY NEWSPAPER FOR HEALTHCARE PROFESSIONALS & PHYSICIANS

NATIONAL VOLUNTEER WEEK

Jupiter Medical Center Auxiliary

Provides Premier Support

BY PENNY HEIDTKE

If there is one thing I have learned during my
tenure as president of the Jupiter Medical Center
Auxiliary and as a member of the hospital’s Board
of Trustees, it is how crucial a positive patient
experience is to the success of the hospital. In fact,
Jay Juffre it was my own excellent patient experience at Benton Curtis
Jupiter Medical Center that led me to become a
hospital volunteer. As an extension of Jupiter
ImageFIRST Medical Center, the Auxiliary plays an integral Broad and
role in offering invaluable support to patients and
Helps Enhance their families, as well as the hospital and its team Cassel Names
members.
Our Auxiliary is an organization of approxi-
Patient mately 640 women and men, including 140 stu- Penny Heidtke Partner
dents, dedicated to rendering voluntary service, as
Experience well as supporting the health and well-being of the community through service and BY BARBARA R. FALLON
fundraising for Jupiter Medical Center. Our members are devoted volunteers who have
a passion for helping others, and their dedication shows. Last year alone, our volunteers Benton Curtis has been named a partner
BY DANIEL CASCIATO gave 103,000 hours of their time to support the hospital. in Broad and Cassel law firm’s Miami
office, effective Jan. 1.
Continued on page 27
As the largest and fastest growing A former federal prosecutor for 10
provider of healthcare laundry services years, Curtis focuses his practice on
to medical practices throughout the con- Actionable Artificial Intelligence: white collar criminal and civil matters
tinental United States and Puerto Rico, and complex civil litigation, government
ImageFIRST has 36 locations and over It’s Not Big Brother Watching investigations and compliance counsel-
800 trained associates including loca- ing, with an emphasis in the health care
tions in Miami and Ft. Myers. industry. He is a member of the firm’s
“We focus on areas of the hospital or But More Like Mother’s Intuition Health Law and White Collar Defense
outpatient facilities where quality and and Compliance practice groups.
patient care really seems to matter,” says BY BARBARA FALLON Prior to joining the firm two years ago,
Jay Juffre, executive vice president of the Curtis accrued a range of successful fed-
family owned company. Health care has undergone many changes in the eral trial experience nationwide, provid-
One of its competitive edges is not past decades but there is a universal, time hon- ing a unique background when advising
only what they do but how they do it, ored theme, beyond quality care, that challenges clients on fraud and abuse, Anti-
notes Juffre. hospitals administrators … namely customer sat- Kickback, and Stark issues. He served as
“In addition to our quality products, isfaction. It is often the non-medical issues that an assistant chief for the Criminal Fraud
we employ Customer Advocates to man- instill confidence in patients and their families Section of the United States Department
age the linen program for our cus- toward doctors and hospitals, because that is what of Justice, where he supervised investi-
tomers,” he explains. “What we deliver is understandable to the layman. gations, prosecutions and resolutions in
is the linen and scrubs but the way that In conversations among South Florida business the Fraud Section’s Health Care Fraud
we do it and approach things is more leaders around health care a common theme res- Unit in multiple federal districts. He also
unique because of the two things we onated while sharing stories of loved one’s hospi- oversaw numerous corporate matters in
offer: quality products and quality peo- tal experiences. It converged on a lack of commu- other federal districts, investigating sig-
ple who are part of our Customer nication which caused increased anxiety for nificant alleged schemes connected to
Advocacy program.” patients and families when surgery was being per- Kory Laszewski the durable medical equipment, medical
Each Customer Advocate is dedicated formed. ‘Why does the monitor say that my child device, and skilled nursing facility
to a customer on an ongoing basis, and is still in surgery? Why can’t anyone provide me with a status of my wife’s surgery? Why industries, among others.
Continued on page 18 Continued on page 6 Continued on page 9