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Palm Beach County Medical Society Helps Fill a Growing Need

                                                  for Community Health Workers


          Patient Navigator for Palm Beach                                                                            achieve greater care plan adherence,
        County HealthCare District Michaëlle                                                                          improved health care experiences and
        Schütt-Ainé is among more than 100                                                                            lower care costs.”
        people who have completed Care                                                                                  The PBCMS CHW Care Coordination
        Coordination Training through the Palm                                                                        Training is fully funded by a federal grant
        Beach County Medical Society (PBCMS).                                                                         provided through CareerSource Palm
        She is a Certified Community Health                                                                           Beach County, the local workforce devel-
        Worker (CCHW), an emerging occupa-                                                                            opment board chartered by the State of
        tion in the health care industry and one                                                                      Florida to provide training and recruit-
        of the state’s top six evolving health care                                                                   ment services for Palm Beach County
        occupations, according to a recent report                                                                     businesses and residents.
        prepared by the Florida Center for                                                                              “Programs like this one offered by the
        Nursing. These individuals serve as a                                                                         Medical Society help us fulfill our mis-
        critical link between a patient’s clinical                                                                    sion of matching qualified workers with
        health and social services providers and                                                                      employers that need specific training,”
        the community.                                                                                                Judy Dunn said, the Director of Business
          The 30-hour training, says Schütt-                                                                          Services at CareerSource Palm Beach
        Ainé, has benefited her career as well as   (Back row) Dr. Stuart Miro, Mary Paulk CareerSource PBC, Charlene Edwards, Annie   County. “We are proud to support a
        the patients she serves. Following com-  Pollack, Genevieve Victoria Smith, Milatresse Josue-Menelas, Deborah Ruffing, Kathy   training program that will help improve
        pletion of the course, she was promoted   Conyers, Alexis Monet Jackson, Dr. Jose Arrascuem (front row) Dailyn Miriam Rivera,   health care delivery to the people of
        to a management role, where she super-                                                                        Florida.”
        vises a group of eight other Patient       Herma May Hamilton, Karen Harwood PBCMS, Beth A. Banes, Dore Miller  Training participants must be at least
        Navigators.                          patients feel comfortable going to for   nications skills that help the workers   18 years old and have a high school
          “Motivational interviewing training,   non-clinical support such as access to   gain a comfort level from patients that   degree. Past graduates have been
        for example, has truly been effective with   medications, transportation, healthy liv-  leads to less stress and better care out-  employed by or found positions with
        many of my patients,” Schütt-Ainé said.   ing or eating guidance.        comes. Students also cover 10 separate   both for-profit and non-profit organiza-
        “With this skill, we are able to listen   “This area of health care is evolving in   topics, such as the background on the   tions, including Medical Specialists of
        attentively to patients, concentrate on   Florida but has proven to be successful   U.S. health care delivery system, ways to   the Palm Beaches; Healthy Mothers,
        the important matters, and ask the open-  in other areas of the country. The course   help identify and prevent health risk fac-  Healthy Babies; and the Health Care
        ended questions necessary to lead them   we offer provides the required training   tors, how to be more culturally sensitive,   District of Palm Beach County.
        to their personal goals. When we accom-  hours as part of the state’s certification   understanding patient privacy and effec-
        plish those goals, it’s truly rewarding–   process.” PBCMSS is a certified educa-  tively working in teams.
        their smiles are priceless.”         tion provider for Florida Certification   “The training prepares individuals to   For more information about this training
          Community Health Workers, accord-  Board, Florida Certification Board   provide patient-centered support that   program, contact Karen Harwood, Program
        ing to Chair of the Care Coordination   Provider number 5284-A.          improves the health of high-risk people,   Director at (561) 433-3940, ext. 119 or
        Initiative, Jose F Arrascue, M.D., are   Dr. Arrascue added that more than one   many dealing with chronic conditions,”         karenh@pbcms.org.
        trusted members of the community who   third of the courses focused on commu-  Arrascue said. “The ultimate goal is to




























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         4                         July 2019                                                                 southfloridahospitalnews.com                                                                       South Florida Hospital News
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