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Palm Beach County Medical Society Helps Fill a Growing Need
for Community Health Workers
Patient Navigator for Palm Beach achieve greater care plan adherence,
County HealthCare District Michaëlle improved health care experiences and
Schütt-Ainé is among more than 100 lower care costs.”
people who have completed Care The PBCMS CHW Care Coordination
Coordination Training through the Palm Training is fully funded by a federal grant
Beach County Medical Society (PBCMS). provided through CareerSource Palm
She is a Certified Community Health Beach County, the local workforce devel-
Worker (CCHW), an emerging occupa- opment board chartered by the State of
tion in the health care industry and one Florida to provide training and recruit-
of the state’s top six evolving health care ment services for Palm Beach County
occupations, according to a recent report businesses and residents.
prepared by the Florida Center for “Programs like this one offered by the
Nursing. These individuals serve as a Medical Society help us fulfill our mis-
critical link between a patient’s clinical sion of matching qualified workers with
health and social services providers and employers that need specific training,”
the community. Judy Dunn said, the Director of Business
The 30-hour training, says Schütt- Services at CareerSource Palm Beach
Ainé, has benefited her career as well as (Back row) Dr. Stuart Miro, Mary Paulk CareerSource PBC, Charlene Edwards, Annie County. “We are proud to support a
the patients she serves. Following com- Pollack, Genevieve Victoria Smith, Milatresse Josue-Menelas, Deborah Ruffing, Kathy training program that will help improve
pletion of the course, she was promoted Conyers, Alexis Monet Jackson, Dr. Jose Arrascuem (front row) Dailyn Miriam Rivera, health care delivery to the people of
to a management role, where she super- Florida.”
vises a group of eight other Patient Herma May Hamilton, Karen Harwood PBCMS, Beth A. Banes, Dore Miller Training participants must be at least
Navigators. patients feel comfortable going to for nications skills that help the workers 18 years old and have a high school
“Motivational interviewing training, non-clinical support such as access to gain a comfort level from patients that degree. Past graduates have been
for example, has truly been effective with medications, transportation, healthy liv- leads to less stress and better care out- employed by or found positions with
many of my patients,” Schütt-Ainé said. ing or eating guidance. comes. Students also cover 10 separate both for-profit and non-profit organiza-
“With this skill, we are able to listen “This area of health care is evolving in topics, such as the background on the tions, including Medical Specialists of
attentively to patients, concentrate on Florida but has proven to be successful U.S. health care delivery system, ways to the Palm Beaches; Healthy Mothers,
the important matters, and ask the open- in other areas of the country. The course help identify and prevent health risk fac- Healthy Babies; and the Health Care
ended questions necessary to lead them we offer provides the required training tors, how to be more culturally sensitive, District of Palm Beach County.
to their personal goals. When we accom- hours as part of the state’s certification understanding patient privacy and effec-
plish those goals, it’s truly rewarding– process.” PBCMSS is a certified educa- tively working in teams.
their smiles are priceless.” tion provider for Florida Certification “The training prepares individuals to For more information about this training
Community Health Workers, accord- Board, Florida Certification Board provide patient-centered support that program, contact Karen Harwood, Program
ing to Chair of the Care Coordination Provider number 5284-A. improves the health of high-risk people, Director at (561) 433-3940, ext. 119 or
Initiative, Jose F Arrascue, M.D., are Dr. Arrascue added that more than one many dealing with chronic conditions,” karenh@pbcms.org.
trusted members of the community who third of the courses focused on commu- Arrascue said. “The ultimate goal is to
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4 July 2019 southfloridahospitalnews.com South Florida Hospital News