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Figure 4.10  Experience Implication Example.

4.6.3  Guidance

Session Lead
Draw the Experience Implications Template on the whiteboard and paste
the scenes from the future experience vision on the top row. If you have
three team members, assign each member to focus on specific implications –
people, process and technology. It will be helpful to have the team members
with capabilities in each area to be assigned those areas. For example, the
member focused on technology (a Chief Technology Officer in a start-up)
should be focused on technology implications.
5-minute Self-brainstorm
Point out the first scene and ask each member to think about implications in
their area and write the implications on sticky notes.
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