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GRATITUDE

	

There’s	an	old	saying	about	the	combined	knowledge	of	the	pope	and	a	peasant

being	 greater	 than	 the	 knowledge	 of	 only	 the	 pope.	 In	 this	 case,	 I	 felt	 like	 the
peasant	 learning	 from	 one	 hundred	 popes.	 After	 a	 decade	 of	 fumbling	 along,	 I
know	 how	 to	 operate	 my	 own	 business,	 but	 crafting	 a	 narrative	 around	 the
lessons	 of	 so	 many	 other	 people	 required	 me	 to	 learn	 much	 more	 than	 I	 could
contribute	by	myself.

   The	 hundred-plus	 case	 studies	 I	 focused	 on	 for	 the	 final	 draft	 (as	 well	 as	 the
1,400	 other	 people	 who	 submitted	 stories	 and	 info)	 deserve	 my	 greatest	 thanks.
They	 were	 patient	 with	 my	 numerous	 surveys,	 requests	 for	 additional	 info,	 and
continual	 follow-ups.	 Being	 willing	 to	 share	 financial	 information	 about	 their
business	 was	 especially	 generous.	 I	 had	 planned	 to	 gently	 push	 for	 access	 to
finances	 if	 needed,	 but	 in	 most	 cases	 I	 didn’t	 have	 to	 push—almost	 everyone
was	willing	and	open	to	share	whatever	information	would	help	others.

   I	 do	 most	 of	 my	 other	 writing	 without	 access	 to	 an	 outside	 editor,	 a	 situation
which	 has	 numerous	 advantages,	 but	 also	 a	 key	 disadvantage:	 Sometimes	 I	 get
tired	and	take	the	easy	way	out.	Fortunately,	that	strategy	wasn’t	an	option	here,
all	 thanks	 to	 Rick	 Horgan,	 leader	 of	 the	 Crown	 team	 that	 published	 the	 book.
Rick	worked	diligently	and	held	my	feet	to	the	fire	time	after	time,	making	for	a
much	 better	 finished	 product.	 I’m	 also	 grateful	 to	 Tina	 Constable	 and	 everyone
else	at	Crown,	and	to	my	tireless	literary	agent,	David	Fugate.

   Dave	 Navarro	 first	 gave	 me	 the	 analogy	 of	 a	 product	 launch	 being	 like	 a
Hollywood	 movie.	 Jason	 Fried	 was	 the	 first	 person	 I	 heard	 say	 “Failure	 is
overrated.”	I’ve	undoubtedly	borrowed	other	concepts	and	ideas,	so	if	I’ve	stolen
your	idea,	consider	it	an	act	of	unintentional	flattery.

   I	 continue	 to	 learn	 every	 day	 from	 Seth	 Godin,	 Chris	 Brogan,	 friends	 and
colleagues	 in	 the	 LifeRemix	 network,	 Scott	 Harrison,	 Gary	 Parker,	 and	 Susan
Parker.

   Jolie	 Guillebeau,	 my	 wife	 and	 chief	 proofreader,	 patiently	 endured	 repeated
discussions	 about	 hustling	 and	 bad	 franchises.	 Many	 sections	 of	 the	 book	 were
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