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DEVELOPING NEW BUSINESS IDEAS  Table 6.3 Four-step influencing process

                               Step One: know        Be clear about who you are – your beliefs, values and
                               yourself              assumptions – and what you want to achieve

                               Step Two: identify    Pick out and analyse which targets are essential for
                               your target           achieving your goals and how to gather multiple clues in
                                                     order correctly to evaluate and effectively manage these targets

                               Step Three: diagnose  Identify how organisations work in reality; access the
                               the system            ‘hidden system’ of culture and networks which determines
                                                     what types of influencing behaviour are acceptable more
                                                     strongly than the ‘proper’ channels of authority

                               Step Four: decide on  Identify the appropriate strategy of influence – soft or strong
                               strategy and tactics  – then select multiple tactical weapons of influence
                                                     appropriate to the specific target. Tactics include pressure,
                                                     upwards appeals, exchange, coalitions, ingratiation, rational
                                                     persuasion, inspirational appeals and consultation

            the ‘elevator pitch’ It is worth preparing a brief ‘elevator pitch’ about
             the idea, a sales pitch which would convince someone to back your
             idea during the course of a typical ride in a lift.

it is worth preparing a brief ‘elevator pitch’
about the idea

             Investment giant JP Morgan is reported to have trained the young
             Boo.com entrepreneurs to deliver their pitch to potential investors in
             just four minutes flat.175

          vigilance and flexibility As we have argued throughout the text,

             our model of the various phases within the idea development process is
             rooted in research, but necessarily over-simplifies the process as it
             actually works in practice.

             On the ground, the idea development process can never be an
             absolutely clear-cut set of discrete steps which follow each other in
             rigid linear fashion. The reality is much more fuzzy, with steps
             overlapping, reoccurring ‘out of sequence’, with information and ideas
             constantly recycling between the various steps.

            real life doesn’t stop just because you’re planning Events in the
             external world regularly intrude and impact on the best-laid plans. The
             co-founders of online betting exchange Betfair, for example, were in the
             midst of finalising their finance arrangements when a rival company,
             Flutter, appeared out of nowhere to beat them to the launch. Edward
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