Page 65 - The Magic of Tiny Business
P. 65

Part II   Let Your “Why” Speak

needed to do was step back to look at what was happening
through the lens of my Tiny Business priorities. Business,
after all, can become just busy-ness. If you rush to fix a
problem, it may not be the best fix and you may miss a
golden opportunity.

    Instead, my advice is to take the time to apply thought
and intention to the problem. What you want is to be able
to assess and respond, not react and regret your decisions.
Before you even start, consider the language you’re using.
If you replace “problem” or “challenge” with “opportunity,”
the window will automatically open wider for insights.

    Here’s my Tiny Business system for reviewing prob-
lems (also known as opportunities) as they arise.

    1.	Go get a glass of water.

    2.	Reframe the problem as an opportunity.

    3.	Figure out which bucket it falls into. All
       “opportunities” fall into one of three buckets.
       Here’s how to process each:

       a.	I’ve seen this before. I know what I can do. I
          have options and they are X, Y, and Z.

       b.	I’ve seen some of this before but not all. Here’s a
          list of what’s the same and what’s different. I
          may need help with this.

       c.	I’m completely blindsided. I don’t even know
          who to call first: my accountant, lawyer, coach,
          or associate. I need to take this apart and see if
          anything is recognizable. Let me just start
          calling to figure this out. A conversation might
          spark an insight.

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