Page 551 - Value Proposition Design: How to Create Products and Services Customers Want - PDFDrive.com
P. 551

Learn	how	pricing	influences	customer	interest.	Combine	with	A/B	testing	(see	p.
230)	to	learn	more	about	demand	elasticity	and	the	optimal	price	point.

Get	hard	data	by	simulating	a	transaction	with	the	customer’s	credit	card
information.	This	is	the	strongest	evidence	of	customer	demand	(see	tips	to
manage	customer	perception,	p.	237).

Physical	World

Mock	sales	are	not	limited	to	online.	Here’s	what	retailers	do	to	test	customer
interest	and	pricing	in	the	real	world:
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