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Contents
Introduction ix
you deserve state of the art
1 The big picture 1
questions of vision and mission
2
The big picture 2
Step one – the ideal future – where I want us to be 3
Step two – the start of the journey – where are we now? 11
Step three – the vision thing 13
Step four – the mission 19
Strategy
2 The best use of the best people 25
questions of people and purpose
The best use of the best people 26
Life plan 27
Making the best use of the best people 34
How well must the jobholder perform? – job standards 38
What variations of the recruitment process have been successful? 38
Should we advertise – if so, where? 40
Should we use recruitment specialists? 41
Should we poach from a competitor? 42
What is the job worth? – pay and conditions 43
Can we save time screening applications? 44
Psychometric tests 44
What questions should I ask? – final preparation for
recruitment interviewing 45
General guidelines for interviewing 46
Contents v
