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42 	DON’T	 GET	 TOO	 COCKY

There’s	 a	 fine	 line	 between	 confidence	 and	 arrogance	 in	 business.	 Or,	 as
Franklin	 put	 it,	 ‘Great	 estates	 may	 venture	 more,	 But	 little	 boats	 should
keep	 near	 shore.’

Confidence	 often	 provides	 the	 ‘get	 up	 and	 go’	 that	 is	 essential	 to	 success,
but	 if	 it	 tips	 over	 into	 arrogance	 it	 is	 likely	 to	 lead	 to	 bad	 judgement,
taking	 on	 more	 than	 you	 are	 truly	 capable	 of	 and	 overestimating	 your
abilities.

   DEFINING	 IDEA…
   Action	 and	 reaction,	 ebb	 and	 flow,	 trial	 and	 error,	 change—this	 is
   the	 rhythm	 of	 living.	 Out	 of	 our	 overconfidence,	 fear;	 out	 of	 our
   fear,	 clearer	 vision,	 fresh	 hope.	 And	 out	 of	 hope,	 progress.
   ~	 BRUCE	 BARTON,	 AMERICAN	 AUTHOR,	 ADVERTISING	 EXECUTIVE	 AND

    POLITICIAN

A	 recent	 study	 by	 the	 University	 of	 Leicester	 and	 the	 Economic	 and	 Social
Research	 Council	 found	 that	 those	 business	 people	 most	 confident	 of	 their
ability	 were	 also	 the	 most	 likely	 to	 fail.	 Dr.	 Pulford,	 from	 the	 University’s
School	 of	 Psychology,	 said,	 ‘When	 success	 depended	 on	 skill,
overconfidence	 tended	 to	 cause	 excess	 entry	 into	 a	 marketplace…market-
entry	 decisions	 tend	 to	 be	 over-optimistic,	 with	 the	 inevitable	 result	 that	 new
business	 start-ups	 tend	 to	 exceed	 market	 capacity,	 and	 many	 new	 businesses
fail	 within	 a	 few	 years.’

The	 commonest	 reason	 for	 this	 was	 that	 the	 overconfidence	 led	 them	 to	 leap
into	 new	 ventures	 without	 sufficient	 research	 or	 respect	 for	 the	 opposition
and	 the	 hurdles	 to	 be	 overcome.	 In	 particular,	 they	 overestimated	 the
capacity	 of	 a	 market	 to	 support	 a	 new	 player,	 and	 the	 attraction	 that	 their
novelty	 would	 have	 for	 existing	 customers.

Overconfidence	 is	 more	 common	 than	 you	 think.	 Consider	 these	 figures
from	 investment	 advisors	 The	 Motley	 Fool:
   88   89   90   91   92   93   94   95   96   97   98