Page 127 - Selling the Invisible: A Field Guide to Modern Marketing - PDFDrive.com
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being	 dropped	 out	 of	 an	 airplane.	 The	 luggage	 survived	 the	 fall,	 an	 incredible
reminder	 of	 its	 durability.	 Unfortunately,	 the	 commercial	 also	 reminded	 people
of	airplane	crashes.	Sales	actually	dropped,	too.

   Bumper	stickers	now	urge	people	to	commit	random	acts	of	kindness.	Make
people	smile,	the	stickers	urge.

   We	want	to	smile	more.
   Read	through	everything	you	send	to	clients	and	prospects.
   How	does	it	feel	?
   Does	it	sell	happiness,	or	the	hope	of	it?
   Above	all,	sell	hope.
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