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learn	to	play	piano	credibly.	You	can	learn	to	paint.	You	can	become	a
strong	 content	 creator	 who	 is	 a	 trusted	 information	 resource.	 But,	 can
you	 just	 set	 your	 mind	 to	 it	 and	 end	 up	 as	 a	 professional	 golfer?
Unlikely.	Can	you	just	decide	to	play	piano	and	end	up	on	the	concert
stage?	 Unlikely.	 At	 some	 point,	 an	 aptitude	 layer,	 or	 the	 ‘it	 factor’
kicks	in,	and	that’s	what	allows	people	to	move	from	very	good	to	the
highest	level.	That	aptitude	layer	is	what	builds	a	heroic	brand.

“Gary	 Vaynerchuk	 is	 a	 very	 smart	 guy.	 But	 most	 of	 the	 time	 he’s	 not
saying	anything	different	about	business	and	social	media	than	anyone
else.	 However,	 he	 has	 a	 style	 and	 a	 personality	 that	 sets	 him	 apart—
charisma	 that	 most	 people	 don’t	 have.	 And	 it	 matters.	 Is	 Jennifer
Lawrence	 the	 very	 best	 actress	 of	 her	 generation?	 She’s	 good,
probably	not	the	best.	But,	she	is	extremely	likable	in	a	way	that	most
people	(especially	celebs)	are	not.	It	sets	her	apart,	and	it	matters.	Am	I
any	 smarter	 than	 most	 people	 creating	 marketing	 content	 and
dispensing	 business	 advice	 for	 a	 living?	 No.	 But,	 I’m	 a	 better	 writer
than	 average,	 I’m	 a	 better	 headline	 writer	 than	 most,	 I’m	 a	 better
speaker	than	some,	I’m	consistent	like	rain	in	Seattle,	and	for	reasons	I
don’t	fully	understand	people	tend	to	like	me	and	want	to	support	me.

“You	 can	 learn	 to	 be	 good.	 But	 the	 It	 Factor	 determines	 if	 you’ll
transcend	 that.	 And	 of	 course,	 your	 ‘it’	 is	 totally	 circumstantial	 and
occupationally	specific.	Would	Jennifer	Lawrence	be	the	most	likable
college	 administrator?	 I	 doubt	 it.	 Would	 I	 be	 successful	 in	 music?
Probably	 not,	 because	 my	 ‘aw	 shucks’	 thing	 that	 works	 in	 business
wouldn’t	be	a	cool	enough	vibe	to	translate	to	‘it’	in	that	world.

“So,	 the	 key	 to	 building	 a	 heroic	 brand	 with	 content	 isn’t	 just	 having
the	 It	 Factor,	 because	 I	 think	 everyone	 probably	 has	 it	 in	 some	 way.
The	 key	 is	 to	 figure	 out	 in	 which	 world	 or	 subculture	 your	 version	 of
‘it’	is	valued,	and	ply	your	trade	there.	Find	the	place	where	who	you
are	 and	 how	 you	 communicate	 and	 comport	 yourself	 represents
something	 approaching	 the	 ideal	 for	 that	 subculture.	 That’s	 the	 place
where	your	own	version	of	the	It	Factor	will	take	you	from	competent
to	a	heroic	brand.”

        Stepping	toward	the	Heroic	Brand
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