Page 40 - GP Periodical 2019-20

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CLUB’S BILLING PROCESS AND COLLECTION POLICY
We have prepared this summary of the Club’s billing process and collection policy for your reference. Should you have any questions concerning any aspect of your Club account, please do not hesitate to contact us directly..
On-Line Viewing of Club Charges:
Charges are usually posted to the account within 24 hours and may be viewed on-line through the Club’s website in the Member’s Only section.
Member Statements:
Statements are sent within 10 days of the previous month- end either by e-mail or regular mail. For those on our automatic payment plan, your credit card will be charged on the 25th of the month following the invoice date. If you notice any discrepancies on your invoice, please advise us prior to the 25th so any necessary adjustments may be made.
Accounts Receivable Collection Policy # 1.07:
(a) Account statements are prepared on a monthly basis and dated for the last day of the month for which the charges were incurred. Statements are sent either by regular mail or e-mail by the 10th of the month following the statement date.
(b) Finance charges of 2% per month (24% per annum) will apply if the balance is unpaid one month from the date of the statement (i.e. December 31st
statement is due January 31st). At 45 days
past the statement date, the Club reserves the right to suspend charging privileges until payment of the account has been made.
(c) If not paid within 60 days of the statement date, a letter will be sent advising that the account is in default and if payment is not made within 10 days from the date of the letter, the Member’s name will be forwarded to the Board of Directors for posting in the Club Periodical and Lodges. At this time, all charging and skiing privileges are restricted until the relevant account has been fully paid with interest.
(d) Once the outstanding account has been paid, further charging privileges will only be extended upon receipt of a valid credit card and authorization from the Member to debit the card on the 10th of the month following the invoice date. If the card is declined at any time, further charging privileges will not be extended unless a cash deposit has been made against the account.
(e) Following posting, a letter shall be sent via Expresspost, signed by the President or Vice-President, to the Master Member in question con rming the posting and termination of all charging privileges and skiing privileges until the relevant account has been fully paid with interest. The Accounting Staff will maintain a register showing dates and names of all Members who have been posted.
(f) If payment is not received from the Member within 10 days of the date of the Expresspost letter, the membership is presented at the next Board Meeting for cancellation.
(g) After approval of the cancellation by the Board, the Member is advised by mail that in accordance with Club policy the membership has been cancelled.
Should you have any questions concerning any aspect of your Club account, please do not hesitate to contact us directly.
Jennifer Peprnik – Director of Finance 519-599-6771 ext. 261; admin@georgianpeaks.com
Tracy Smith – Accounting Assistant 519-599-6771 ext. 258; accounting@georgianpeaks.com