Page 17 - AMN TEST

Fine Points
• Hello! Destination Management rates do not include a fuel surcharge. Based on current market conditions a fuel
surcharge may be added to the final invoice.
• Receipt of the arrival and departure manifest is required three weeks prior to the main arrival day in date/time
order in Excel format.
• Sedan costs are based on using Lincoln vehicles.
• There is not a diver meet and greet cost for luxury vehicle if Hello! Destination Management Staff are at the
airport. Driver meet and greets are not allowed for mini coaches and motor coaches.
• Due to current airport security measures, vehicles will be scheduled to depart from the hotel to the airport 2½ -
3 hours prior to domestic flight times and 3½ - 4 hours prior to international flight times.
• The following rules apply to all commercial ground transportation providers at Nashville International Airport
(BNA):
o All vehicles entering the commercial lanes are subject to being searched
o Gate meets are prohibited
o Staffing signage cannot exceed 81/2” x 11” without advanced notice and airport approval.
• BNA security does not change its search procedure to accommodate flight departures. These policies can
change at any time. Hello! Destination Management will not be liable for any hotel accommodations and/or
tickets if flights are missed due to security checks.
• Food and beverages on vehicles are allowed on a pre-arranged basis only. Please discuss details with your
Account Executive.
• Any specialty vehicle and/or staff requests will be researched and fulfilled if available. Additional costs may be
incurred.
• FBO transfer quoted upon request.
• All inclusions, prices, and policies are subject to change until contracted.

Hello! Nashville Destination Management | 2601004HC | Page | 17