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CASE STUDIES

        THE PERFECT MATCH

        ULTA BEAUTY PROPOSAL & SITE PROCESS


        THE BRIEF
        When  Maritz,  our  trusted  partner  of  many  years,  presented  the  chance  to  bid  on  Ulta  Beauty’s  Field
        Leadership Conference to our Central Florida office, they issued a challenge. They wanted us to showcase not
        only our extensive knowledge and depth of talent in servicing the Central Florida market but also to highlight
        what sets our company
        apart and makes us an ideal fit for Ulta’s culture and planning team, known for its high-touch and highly detail-
        oriented approach.
        First impressions are everything, after our Las Vegas office operated this program in 2023, using venues that lacked the
        robust level of customization the client had come to expect, we knew we needed bold strokes to show our commitment
        and command over the Orlando market. With a program that featured primarily off property events, it was key that our
        creative enhancements and detailed operational guidelines drove the story and helped Ulta and Maritz see the beauty in
        the details.
        THE STRATEGY
        In addition to responding to the specific requests for décor enhancements and touring potential off-property
        venues, we had three primary goals:
           •   Show our depth of knowledge and destination experience
           •   Connect our teammates and their program-related roles
           •   Exemplify our ability to integrate into Ulta’s culture, messaging, and sponsors










          Orlando is the home base for Hello! Destination Management.  We started here and   crafted our
          business model in this market.  We developed amazing bu  siness relationships
          like the one we treasure with Maritz.  nsportation
                                  tels  and
                                  o  offer  an
                                  time  staff
                                  ests
                                              The perfect venue needs the perfect décor for a flawless
                                              finish.  We  envision  the  event  enhancements  that  add
                                              personalization and put the Ulta (and sponsor) stamp on
                                              the spaces at the venue.
                230 Field  Staff on our payroll  that
                 specialize in tra   and      A venue or experience that’s new, now and next to
                 registration roles           dazzle your attendees, whether it’s some thing new
                       27 Field Leads that
                 operate daily out of all area ho   or a fresh spin on a classic silhouette.
                 Orlando  International  airport
                18 Food & Beverage /Décor &
                 Entertainment Staff t
                        additional layer of
                2022  Disney  Springs  Events  -
                 support and expertise to our full 38
                2022  Universal  Studios  Events  -  44
                 ($3.5MM+)                    Surprising  details  and  unexpected  enhancements  designed  to
                2023  YT D   Disney  Springs  Events  -  12  leave  guests  glowing,  and  opportunities  for  unique  partnerships
                2022  Universal  Studios  Events  -  27
                                              to add your brand partners look and color.
          An experienced team experts at groups over 1,000 gu
                                              Tried  and  true  Orlando  staples  perfect  for  your  group  that’s
                                              the perfect foundation to build a beautiful program. Our deep
                                              partnerships  and  onsite  experience  gives  us  room  to  really
                                              show you what we’re capable of and design your perfect look.


                                                                 Hello! Las Vegas Destination Management | 2511704VC | Page 57
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