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 Clasping the hand behind the back…feeling bored, anxious or
angry.

 Rapidly tapping fingers or fidgeting…..bored, impatient or
frustrated.

 Crossed leg…..closed off or in need of privacy.

Written Communication

This is the process of communicating a message by creating a hard
copy of the message. There are three main elements to written

communication:

a. Structure-the way the content is laid out

b. Style-the way it is written

c. Content-what you are writing about

Some types of written communication are letters, text messaging,

e-mail, memo etc.