Page 13 - WCEN Dr Rochelle Burgess evaluation report\ Baloon

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Methodology
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Methodologyy
The evaluation study was guided by a multi-site ethnography in order to bring to the fore the complexities
of systems, practices and contexts that drive coproduction in practice. Given that multi-site
ethnographies typically involve a blend of qualitative and quantitative approaches and support
investigations of complex engagements with place and space (Marcus, 1999) the approach was well
suited to an exploration of WCEN and its various network partners. Data was collected across three
phases, over a four-month period from October 2015 to January 2016 (see appendix 1). Each phase
is detailed below.
Phase 1: Participatory Learning Appraisal (PLA) Workshop with Community
Network Members
The first phase of data collection was designed to identify and explore the relationships that drive
success in the coproduction network, with an emphasis on the connections between network members
and statutory services. The initial phase also attempted to identify how issues of power, control and
identity were experienced within the network, with a view to explore how this may affect organisational
culture, values and internally shared aims. It was hoped that the first phase would inform data collection
in subsequent phases.

Methods:

A one-day participatory learning appraisal (PLA) workshop was conducted, including members of the
WCEN network who were involved in the delivery of health programmes, or participated in other network
activities. A PLA approach aligns with the wider ethos of the network, through its positioning of people
as experts in their own worlds. The workshop involved a 1.5-hour focus group discussion with 20
members of the WCEN network, representing a range of community based and faith based organisations
in Wandsworth. Following the focus group, participants completed 3 hours of PLA activities in order to
identify factors that support or limit the success of the network. Three activities were conducted:

Organisational mapping – to visualise and understand participants’ impressions of the network,
and relationships within the network to larger more powerful bodies (i.e. NHS Trusts, Clinical
Commissioning Groups (CCGs).
Power Venn Diagrams – to understand how participants view the power relationships inside and
outside the network, to help clarify its structure.
Pairwise Ranking – to enable members to identify those aspects of the network they think have
the most impact on the delivery and access of services within wider communities and to reflect on
the success of the network.

Phase 2: Site case studies

Case studies of organisation sites were developed in order to gain in-depth understandings of how
network organisations operate as individual entities and how the processes of coproduction had an
impact on engagement with target communities. Four sites were selected in an effort to explore the
range of organisations included in the WCEN network. The selected sites included organisations that
worked with faith-based groups in minority and majority populations, cultural groups, and multiple
disadvantaged groups. Each site was identified as having direct experience with coproduction processes
at some level of action.

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