Page 4 - CAS Appreciation

“Kevin Wessman was very flexible in “In my situation, I was inquiring about a

accommodating us with our setup for our centrifuge that is no longer supported, but

new Aquion IC system. We needed the the Tech Service Representative who

system installed ASAP and he was able to contacted me did send me a PDF of the

squeeze us in before he had to leave town service manual. With that, I was able to

on another service call. He was very make repairs and adjustments to the latch

professional, courteous and assembly that allowed us to continue using

knowledgeable the whole time he was the device and give us time to purchase a

here. I would highly recommend him for new one instead of us having a work-flow

future service or installation.” stoppage. I appreciated that extra step.”

“Anatoliy is a pleasure to work with and we look forward to his service visits. He has excellent

recommendations to keep our equipment in good condition and advises us of any concerns

immediately. He is very knowledgeable and friendly.”