Page 8 - CAS Appreciation

“I am very grateful to Wim
“Can't think of any way to Emmen for helping us with “Ladies and Gentlemen, from

improve. Allan was extremely our disruption and annual my ratings you can see that I

helpful, knowledgeable and maintenance. He's a was very satisfied with the

went out of his way to answer professional and he also service. Mr. Pohl, as always in

additional questions above had the spare parts he previous years, has been

and beyond what was needed standard. And we extremely friendly, helpful,

required and followed up with had no flexibility in his timely and flexible. A very

a personal email to myself schedule because of him, pleasant technician!!!”

with further information.” we had no production

impact.”

“All right, I am delighted with their after-sales staff and expect Thermo not to

"retire" these employees as long as I am not retiring myself.”