Page 14 - 2026 ITS Catalogue

LIFE SKILLS & WORK READINESS

CORE SKILLS, COMMUNICATION, EMPLOYABILITY, LEADERSHIP

X FACTOR PLUS - LEVEL 2
Level - 2 Credits - 18 Duration - 4 days*
*FACE TO FACE
$545 PP Develop essential skills that employers notice.

Across four engaging days, learners strengthen their written and verbal communication,
teamwork, customer service, and time-management abilities. Set in Seaside Sally’s, this course
equips participants with confidence and competence to meet industry standards – a strong
transition into employment or vocational training.
CORRESPONDENCE ONLINE
$318 PP
- Theory: Yes
- Practical: Yes (workplace or simulated)

NZQA units Included:
24871 | 2 credits Complete complex forms
1979 | 3 credits Describe employment agreements
7123 | 2 credits Apply a problem-solving method to a problem
9677 | 3 credits Communicate in a team or group which has an objective
377 | 2 credits Demonstrate knowledge of diversity in the workplace
11941 | 2 credits Establish and maintain positive customer service interactions in a retail environment
57 | 2 credits Provide customer service
28145 | 2 credits Interact with customers in a service delivery context

PREPARE FOR EMPLOYMENT

Level - 2 Credits - 7 Duration - 8 weeks

Make the step from learning to earning smoother.

Participants learn how to complete employment forms, understand contracts, and recognise
their legal rights and obligations. They also develop practical strategies for solving common
workplace problems. A straightforward course that builds confidence for first-time employees.
CORRESPONDENCE ONLINE - Theory: Yes
$95 PP
- Practical: Yes (workplace or simulated)

NZQA units Included:
24871 | 2 credits Complete complex forms
1979 | 3 credits Describe an employment relationship, and the application of employment law to that relationship
7123 | 2 credits Apply a problem-solving method to a problem

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All Face to Face & LIVE Online courses in this Catalogue are for groups.