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LIFE SKILLS & WORK READINESS
CORE SKILLS, COMMUNICATION, EMPLOYABILITY, LEADERSHIP
ITS
“3-STEP DELIVERY”
ITS EMPLOYABILITY PROGRAMME METHOD – IN ACTION! LIFE SKILLS & WORK READINESS
Level - 2 Credits - 21 Duration - 2 days
FACE TO FACE
$555 PP A complete pathway from classroom to workplace.
This three-step programme combines interactive induction, supported work experience, and final
reflection activities. Participants gain core employability skills, practical workplace exposure, and
NZQA credits aligned to real industry expectations. A proven option for schools and community
partners wanting tangible employment outcomes.
Optional Extra:
Purchase an extra Tutor session day. $POA
NZQA units Included:
9677 | 3 credits Communicate in a team or group which has an objective
20666 | 2 credits Demonstrate basic knowledge of contamination hazards and control methods used in a food business
1294 | 2 credits Be interviewed in a formal interview
11971 | 3 credits Use safe work practices in a retail environment under supervision
28145 | 2 credits Interact with customers in a service delivery context
11968 | 4 credits Demonstrate and apply knowledge of legislation applicable to sale of goods and services
28301 | 5 credits Demonstrate knowledge of products and product information in a retail environment
BUSINESS COMMUNICATION BASICS
Level - 2 Credits - 8 Duration - 8 weeks
Build workplace communication capability.
Learners practise writing clear internal and external correspondence, short reports, and graphics-
based documents. They gain confidence using workplace language and presentation styles
that employers expect. A practical option for secondary students or adult learners preparing for
administrative or customer-service roles.
CORRESPONDENCE ONLINE
$125 PP
- Theory: Yes
- Practical: Yes (workplace or simulated)
NZQA units Included:
3488 | 3 credits Write business correspondence for a workplace
3492 | 3 credits Write a short report
1280 | 2 credits Use graphics in communication
LIFE SKILLS & WORK READINESS 15
All Face to Face group bookings are subject
to an agreed minimum & maximum number of learners.

