Page 16 - 2026 ITS Catalogue

LIFE SKILLS & WORK READINESS

CORE SKILLS, COMMUNICATION, EMPLOYABILITY, LEADERSHIP

HÃPAI - TO LIFT UP, SUPPORT, ELEVATE

Level - 3 Credits - 8 Duration - 2 days*
*FACE TO FACE
$314 PP Lift confidence, communication, and self-awareness.

LIVE ONLINE Hāpai strengthens interpersonal and customer-service skills, explores communication styles,
$245 PP and builds understanding of how behaviour, sleep, and wellbeing affect performance. It’s an
empowering course that helps learners become positive, reliable team members.

CORRESPONDENCE ONLINE
$125 PP - Theory: Yes
- Practical: Yes (workplace or simulated)

NB: LIVE Online
Delivered as a two-day workshop, with learners completing the practical assessment within
their workplace.

THIS COURSE WORKS WELL WITH...
MANAGING WORKPLACE IMPAIRMENT
NZQA unit 22316 | 4 credits
Demonstrate knowledge of the management of drug and alcohol related problems in the
workplace

NZQA units Included:
9694 | 4 credits Demonstrate and apply knowledge of communication process theory
21337 | 2 credits Demonstrate knowledge of sleep and sleep management in relation to work performance
376 | 2 credits Employ customer service techniques to accommodate customer behaviour styles in a workplace

TEAM BARBECUE - LEVEL 3
Level - 3 Credits - 7 Duration - 2 days
FACE TO FACE
$342 PP Leadership through collaboration.

Learners take part in a practical team barbecue project where they plan, prepare, and cook while
applying safe food-handling practices. The course develops teamwork, communication, and
food-safety knowledge in a fun, high-energy setting – ideal for community or workplace training.

NZQA units Included:
9681 | 3 credits Contribute in a group/team which has an objective
Demonstrate knowledge of food contamination hazards and control methods used in a food
168 | 4 credits
establishment

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All Face to Face & LIVE Online courses in this Catalogue are for groups.