Page 37 - 2026 ITS Catalogue
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INCLUSIVE LEARNING PATHWAYS
ACTIVITY BASED, SUPPORTED LEARNING
ITS POSITIVE EMPLOYEE
Level - 2 Credits - 5 Duration - 2 days
FACE TO FACE
$314 PP Grow self-management and workplace-readiness skills.
Learners build understanding of how to manage stress, stay organised, and solve everyday
problems effectively. This course encourages positive attitudes, time-management strategies,
and resilience — helping participants prepare for employment or community engagement with
confidence.
NZQA units Included:
12349 | 3 credits Demonstrate knowledge of time management
INCLUSIVE LEARNING PATHWAYS
7123 | 2 credits Apply a problem-solving method
ITS G.R.E.A.T SERVICE
Level - 2 Credits - 6 Duration - 2 days
FACE TO FACE
$314 PP Empower learners to deliver service with pride and professionalism.
Focusing on communication, teamwork, and cultural awareness, this course shows how diverse
teams can work together to create memorable customer experiences. Through Seaside Sally’s
simulated workplace, learners practise greeting, interacting with, and serving customers —
gaining valuable transferable skills and self-belief.
NZQA units Included:
377 | 2 credits Demonstrate knowledge of diversity in workplaces
28145 | 2 credits Interact with customers in a service delivery context
57 | 2 credits Provide customer service
INCLUSIVE LEARNING PATHWAYS 37
All Face to Face group bookings are subject
to an agreed minimum & maximum number of learners.
