Page 19 - 2020 Peel & Holland Benchmarking Survey Results

% of 51
Number
Feature
4
HRIS
8%
8%
Affordable Care
4
10%
Applicant Tracking
5
5
10%
Payroll
12%
6
Time & Labor What are the features you would like to have in an HR technology Solution?
Performance Management 12% 6
Employee Onboarding 20% 10 WESTERN KENTUCKY EMPL OY EE BENEFIT S
BENCHMARKING SURVEY
COMMUNICATION & TRACKING 2017
Open Enrollment 20% 10
Benefits Administration 22% 11
Features of HR Technology in Use
Benefits Administration 22%
Open Enrollment 20%
Employee Onboarding 20%
Performance Management 12%
Time & Labor 12%
Payroll 10%

Applicant Tracking 10%
Affordable Care Act
8%
Tracking & Reporting
HRIS 8%
0% 5% 10% 15% 20% 25%

What Employees Think About

Your Benefits Communication

62% Most employees prefer to receive information about company benefits
electronically (62%), followed by print (54%). They’re just as likely to prefer live
group presentations (30%) as one-one consultations (30%), and only about one in
five (21%) prefers the benefits fair format.

41% Among those whose company offers health insurance, about 4 in 10 (41%) feel the
open enrollment process at their company is extremely confusing. In fact, one in
five employees (20%) regret the benefits choices they make.

Employees will work to understand their offerings. In fact, about two-thirds of
34% employees (67%) say they personally have put in either a lot or a great deal of
effort learning about their company’s benefits. However, employees don’t consume
everything you give them. Only about one third of employees (34%) claim they pay
attention to all of the materials they receive about their benefits.

Source: What Employees Think About Your Benefits Communication survey by Jellyvision and Harris Poll

PEEL & HOLLAND | 2020 Western Kentucky Employee Benefits Benchmarking Survey Results 17