Page 9 - 2020 Peel & Holland Benchmarking Survey Results

WESTERN KENTUCKY EMPL OY EE BENEFIT S
BENCHMARKING SURVEY
NATIONAL & LOCAL TRENDS 2017

TRENDS FROM THE PANDEMIC

FLEXIBLE WORK ENVIRONMENTS MENTAL-HEALTH AND WELL-BEING DURING THE PANDEMIC,
BECOME A NECESSITY BENEFITS EXPAND TELEHEALTH STEPS UP

There was a trend toward flexible Employers will offer more benefits As a result of the pandemic, telehealth
work arrangements long before the and initiatives to support employees use has seen exponential growth. In
coronavirus pandemic began. Now, at all stages of their mental-health several important ways, the telehealth
flexibility has shifted from being a and well-being journey. They will marketplace has changed permanently.
highly sought after perk to a crucial increasingly adopt other tactics as well, For instance, many people are having
necessity to maintain operations including bringing counselors onsite their first experiences with telehealth
and accommodate workers. Over 80 and reducing medication co-pays. and will now understand what it is
percent of employees believe their More than half of large employers and how it works. Telehealth shows
employers have a responsibility to are planning to expand the range of great promise for improving access
address their health and well-being. telehealth benefits offered. Employers to healthcare and managing costs.
Employers can leverage the right mix are also focused on improving access to However, these benefits are not
of benefits, perks and programs to providers that address mental-health automatic. Employers should be
better support employees and in turn and substance-abuse issues, including prepared to do some digging to see
boost engagement, job satisfaction and anxiety, mood disorders and trauma- how well telehealth programs are
retention. 2 related disorders such as PTSD. 1 working. 3

TAKEAWAY TAKEAWAY TAKEAWAY
Assigning reasonable workloads, offering Employees who are struggling with Remind employees what telehealth
flexible work hours or arrangements mental health need programs that meet covers, what to expect from it, and
and providing sufficient time to address their needs and are easy to access and encourage them to use it effectively.
personal needs can mitigate stress, understand. These programs can help Employers should also gather statistics
burnout and depression. These practices ease stress, anxiety and depression that and feedback on telehealth utilization,
are also top drivers of productivity, can fuel burnout and disengagement at performance, and cost/time savings.
engagement and loyalty. work.

PEEL & HOLLAND | 2020 Western Kentucky Employee Benefits Benchmarking Survey Results 7