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Guest Column

FOCUS – Leadership –

Effective Delegation

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“Leadership,” says Sheryl Sandberg, COO of Facebook, “is 5. Performance and feedback check-ins and reporting
about making others better as a result of your presence and protocols.
making sure that impact lasts in your absence.” 6. The definition of each person’s role, including the
delegator.
Learning to delegate effectively is one of the best ways to 7. How to access additional guidance and/or resources
accomplish Sandberg’s leadership objective. Delegation is that may be needed.
not only a process of assigning tasks and projects to others; 8. What should the individual or team stop doing or
it is also an ideal tool for developing individuals as well as delegate to others in order to free up the time to take on
expanding the capacity and productivity of the organization. the new priority.

Effective delegation changes our leadership perspective In the beginning, when choosing to use the delegation
from managing tasks and processes to coaching employees contract it will feel awkward and time consuming. The rush
to succeed in their roles. It engages them as responsible and pressure of deadlines will tempt leaders to take shortcuts
partners in tasks, projects and objectives rather than simply through some of these steps or to make assumptions that
as pieces of human machinery in the business. Effective the instructions are implied and understood. This is a false
delegation opens communication flow, supporting creativity perception that leads to failure and when that happens it is
and problem solving throughout the organization. human nature to blame the one who received the assignment
rather than to examine the quality of the initial instructions.
An effectively delegated assignment creates a “contract” Failures in delegation are usually the result of lack of Initiation waived when you commit to
between the leader and the individual or team with clear understanding about one or more of the contact terms. 3 years as an Unrestricted Golf Member

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Investing the time to delegate effectively increases personal
1. What is to be achieved with specific and measurable and organizational effectiveness and productivity. It
results. improves communications, builds skills and competency,
2. How the individual or team is responsible and and strengthens employee engagement and commitment.
accountable for producing the required outcomes. Effective delegation makes others better and ensures that
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Winter 2018