Page 44 - English for Front Office

15 Bellhop and Helping guests with information,
Luggage reservations, and recommendations.
Assistance
16 Tour and Facilities and services for guests with
Excursion disabilities
Services
17 Pet-Friendly Assisting guests in arranging local tours
Services and activities.
18 Medical Accommodations and amenities for
Assistance guests traveling with pets.
19 Accessibility Providing access to medical services or
Services first aid in case of emergencies.
20 Sauna Providing wake-up services as requested
by guests.

TEXT EXPLOITATION
TASKS
Task 4

For Student A: Read the website
https://www.ayana.com/bali/offers/.

For Student B: Read the website
https://grandpalaceriga.com/riga-hotel/hotel-services/