Page 77 - English for Front Office

Staff : Alright, Ms. Dewantari, I would like to
reconfirm your reservation. You will stay

th
with us for 2 nights from February 13 until
th
February 15 . You reserve for our penthouse
with beach view including breakfast for 5

persons and you have special request dinner
with beach view for Valentine’s Day. Is that

right, Ms. Karina?

Guest : Yes, exactly. Thank you

Staff : Alright, Ms. Dewantari I will inform you that

for the payment you have to pay 50%

guarantee deposit and the rest of payment can
be done when you are check in.

Guest : Can I pay all the payment?

Staff : Sure, Ms. Dewantari.

Guest : Okay, I will transfer the payment. Could you
tell me your bank account number?

Staff : Sure, 0161502827 on behalf of The

Sambangan Bali.

Guest : Wait a moment, I will transfer the payment.
(transfer process) Okay, I have already

transferred in your account.