Page 82 - English for Front Office
P. 82

sincerely
                        7       The  speaker
                                uses
                                appropriate
                                eye contact
                        8       The  speaker
                                uses
                                appropriate
                                posture
                        9       The  speaker
                                greets     the
                                guest warmly
                        10      The  speaker
                                gives    good
                                last
                                impression



                          REFLECTIVE TASK


                        Task 10


                        Write  down  your  reflective  account  by  using  the  following
                        template.
   77   78   79   80   81   82   83   84   85   86   87