Page 87 - English for Front Office

18 Call-to-Action If necessary, emails may include
(CTA): attachments, such as reservation
confirmations or event details.
19 Social Media A button, link, or statement encouraging
Links the recipient to take action, such as
confirming the reservation or visiting the
hotel's website.
20 Footer The section at the bottom of the email
that often contains unsubscribe options
and links to privacy policies.

TEXT EXPLOITATION TASKS

Task 4

Read the following email and give the best response/reply.

1 Hello Reservation,

I would like to book a room at your hotel for 2 Adults and
1 Kid, arriving on 12th July 2022 and checking out on the
14th July 2022.

Please let me know what the best room type and rate would
be for that timeframe.

Thank you,

Linda

2 Hello,

I am interested in booking a room at your hotel for the
dates of 12th July – 14th July 2022. I am looking for a
room that can accommodate 2 adults and 1 child. If you
could provide me with the best room type and rate, that