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94 COMPETENCY-BASED QUESTIONS AND ANSWERS

Career Values and Key Behaviors

A. Manages people. Can lead others and take control of projects while simultane-
ously maintaining quality standards, from inception of the project to its completion.
Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

B. Praises good work. Takes the time to acknowledge employee efforts.
Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

C. Has an open-door policy. Creates an atmosphere in which team members feel
comfortable presenting their concerns.
Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

D. A team builder. Nurtures an environment in which employees work together as a
team to meet objectives.
Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

E. A mentor. Serves as an adviser, successfully building individuals into top per-
formers and groups as highly effective teams.
Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

F. Strong inner resources. Has the strength of character to trust gut instincts and
take the initiative to drive change.
Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

American Management Association
www.amanet.org