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COMPETENCY #2—MANAGERIAL/LEADERSHIP SKILLS 95

G. Charisma. Displays a natural ability to captivate an audience and hold its interest;
someone with a presence that commands respect.

Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

H. Professional integrity. Understands the value of honesty, accountability, and trust
in a business environment.

Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

I. Visionary. An idea person who challenges traditional ways of conducting business
and is willing to take calculated risks.

Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

J. Employee buy-in. Demonstrates the ability to think strategically, act tactically, and
motivate others to buy into new ideas, concepts, and values.

Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

Questions and Answers

Question 53. Tell me about a time you reviewed someone else’s work

to ensure that quality standards were met.

Situation: When I worked for the Electronic Place, I found the mar-

keting department staff were good wordsmiths. However, they did not have
a grasp of the technical aspects of the company’s offerings. Since I headed
the technical department, it was up to me to collaborate with the marketing
team and provide them with the information they needed to create magazine
articles.

American Management Association
www.amanet.org