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COMPETENCY #2—MANAGERIAL/LEADERSHIP SKILLS  101

tions to determine the methods you use to stimulate innovation in team
members.

               Career Value and Key Behaviors

A. Trusting, engaging demeanor. Employees view the leadership provided as a
source of inspiration and encouragement.

Example: _________________________________________________________
 ________________________________________________________________
 ________________________________________________________________

B. Leads by example. Sets the pace and direction for employees to follow.

Example: _________________________________________________________
 ________________________________________________________________
 ________________________________________________________________

C. Astute. Has the ability to strike a balance between the needs of the organization
and the needs of employees.

Example: _________________________________________________________
 ________________________________________________________________
 ________________________________________________________________

D. Sets expectations. Establishes shared values, gives clear guidelines, and provides
direction to employees.

Example: _________________________________________________________
 ________________________________________________________________
 ________________________________________________________________

E. Open communication. Provides constructive feedback to stimulate employee output.

Example: _________________________________________________________
 ________________________________________________________________
 ________________________________________________________________

F. Keen people skills. Able to identify and tap into the intrinsic motivations of employees.

American Management Association
         www.amanet.org
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