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COMPETENCY #2—MANAGERIAL/LEADERSHIP SKILLS 109

G. Acts as a mentor. Trusts employees to solve their own problems, providing sug-
gestions only when asked.

Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

H. Assigns responsibly. Delegates conscientiously and maintains control over proj-
ects that one has expertise in.

Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

I. Promotes cooperation. Designates committees to work on projects and reinforces
collaborative teamwork.

Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

J. Trusts employee commitments. Leaves employees to their own devices and
avoids questioning or second-guessing their progress once the tasks are delegated.

Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

Interview Questions and Answers

Question 78. Describe a time when you entrusted a subordinate with

an activity that he or she did not complete.

Obstacle: I assigned a newly hired assistant the task of developing a

PowerPoint presentation for the director who was scheduled to speak at a
convention. After the assistant completed the presentation, I reviewed it to
evaluate its quality. Regrettably, I noted it needed a revamp because it used
old-school methods—the images were outdated, the bulleted statements
were too long.

American Management Association
www.amanet.org