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108 COMPETENCY-BASED QUESTIONS AND ANSWERS
Career Values and Key Behaviors
A. Sets clear expectations. Provides employees with guidelines to complete tasks
efficiently while maintaining open lines of communications to ensure ongoing success.
Example: _________________________________________________________
________________________________________________________________
________________________________________________________________
B. Assesses employee skills. Takes into account the employee’s strengths and
weaknesses and assigns projects accordingly.
Example: _________________________________________________________
________________________________________________________________
________________________________________________________________
C. Instills employee trust. Notifies an employee of the task and lets him or her
choose the best path to completion.
Example: _________________________________________________________
________________________________________________________________
________________________________________________________________
D. Provides support. Praises good work publicly and addresses problems privately.
Example: _________________________________________________________
________________________________________________________________
________________________________________________________________
E. Promotes advancement. Encourages employees to step up and volunteer for
tasks that are in need of delegation.
Example: _________________________________________________________
________________________________________________________________
________________________________________________________________
F. Manages time. Determines which activities are the best use of one’s own time
and assigns the remaining initiatives to others.
Example: _________________________________________________________
________________________________________________________________
________________________________________________________________
American Management Association
www.amanet.org
