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xxiv 201 COMPETENCY-BASED INTERVIEW QUESTIONS AT A GLANCE
195. Describe an occasion when you improved communications
within your department. (p. 173)
196. Tell me about a time when you strengthened a relationship
through training. (p. 173)
197. Give an example of an important document you are required
to write. (p. 173)
198. Recall a time when a team member criticized your work in
front of others. How did you respond? (p. 174)
199. Describe a time when you were praised for your listening skills.
(p. 174)
200. Describe a situation in which you found yourself dealing with
someone with whose personality you clashed. How did you
handle the situation? What was the outcome? (p. 175)
201. Tell about a time you built rapport quickly with someone under
difficult conditions. (p. 175)
American Management Association
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