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xxiv  201 COMPETENCY-BASED INTERVIEW QUESTIONS AT A GLANCE

      195. Describe an occasion when you improved communications
            within your department. (p. 173)

      196. Tell me about a time when you strengthened a relationship
            through training. (p. 173)

      197. Give an example of an important document you are required
            to write. (p. 173)

      198. Recall a time when a team member criticized your work in
            front of others. How did you respond? (p. 174)

      199. Describe a time when you were praised for your listening skills.
            (p. 174)

      200. Describe a situation in which you found yourself dealing with
            someone with whose personality you clashed. How did you
            handle the situation? What was the outcome? (p. 175)

      201. Tell about a time you built rapport quickly with someone under
            difficult conditions. (p. 175)

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