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COMPETENCY #1—INDIVIDUAL RESPONSIBILITY 65
Example: _________________________________________________________
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H. Logical Sense. Makes sound and well-informed decisions to implement business
plans.
Example: _________________________________________________________
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I. Strong Intuition. Incorporates gut instincts into thinking that comes up with the
best possible solutions.
Example: _________________________________________________________
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J. Problem Solving. Defines the parameters of a problem and extracts pertinent in-
formation to develop a solution with little room for error.
Example: _________________________________________________________
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Interview Questions and Answers
Question 1. There are times when a firm decision must be made
quickly, and there are other times when it is prudent to consider all angles be-
fore reaching a conclusion. Give an example of a situation when you took
time in making a final decision.
Situation: One of the first assignments I tackled at Trucking Services,
Inc., was to monitor the delay of international shipments. For an unknown
reason, packages were not arriving at distributors on time.
Action: As the first course of action, I joined the production line to get
a hands-on feel for the shipping process. This step allowed me to pinpoint the
lag in production time and determine the next course of action.
Result: I recommended logistic solutions that took into consideration
the different configurations of the packages, including varying weights and
American Management Association
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