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Medical Plan Resources
Cigna One Guide for Members
Reviewing your health plan can be confusing and overwhelming, which is why Cigna provides resources you need to make the
right decision with confidence. Call a Cigna One Guide representative during pre-enrollment to get personalized, useful
guidance. Your personal guide will help you:
• Easily understand the basics of health coverage
• Identify the types of health plans available to you
• Check if your doctors are in-network to help you avoid unnecessary costs
• Get answers to any other questions you may have about the plans or provider networks available to you
After enrollment the support continues for Cigna customers! Cigna One Guide service will be there to guide you through the
complexities of the health care system.
• Resolve health care issues
• Save time and money
• Get the most out of your plan
• Find hospitals and health care providers in your plan’s network
• Get cost estimates and avoid surprise expenses
• Understand your bills
Call 888-806-5042 to speak with a Cigna One Guide representative today.
MDLIVE
Cigna now offers virtual primary care through MDLIVE. This convenient new option makes it easy for you to connect to a board-
certified primary care provider for routine care, plus preventative care with wellness screenings. All on a schedule that works
for you!
• Connect to care from just about anywhere via video or phone
• Schedule an appointment through myCigna.com in minutes
• Get virtual primary care 7 days a week, 365 days a year, including flexible hours
• Receive referrals to specialists, when appropriate
How to Connect to MDLIVE
1. Access MDLIVE by logging into myCigna
2. Select primary care and choose which type of visit (routine or wellness)
3. Make an appointment whenever is convenient
Healthy Rewards
Just use your Cigna ID wallet card when you pay and let the savings begin! Get discounts on the following health products and
programs you use every day:
• Nutritional Meal Delivery Services
• Fitness Memberships and Devices
• Vision Care, Lasik Surgery, Hearing Aids
• Alternative Medicine
• Yoga Products and Virtual Workouts
Log into myCigna.com and navigate to Healthy Rewards Discount program or call 800-870-3470
Tobacco Cessation Program
Get the help you need to finally quit tobacco. Create a personal quit plan with a realistic quit date. Get the support you need to
kick the habit for good. You’ll even get free over-the-counter nicotine replacement therapy (patch or gum).
Call 800-244-6224 or visit myCigna.com for additional information.
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