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Contact information
Have questions? Contact the benefit experts.
The Benefits Helpline is available to help with questions about your Intapp benefit offerings. They can assist with claims
and coverage questions, help with understanding an explanation of benefits, and explaining how your plan works.
The Benefits Helpline team is available Monday – Friday 8:30 AM to 5:00 PM PST and can be reached by phone or email.
Phone: 844-227-6105
Email: Intapp@willistowerswatson.com
Included below is also contact information for each of Intapp’s carriers.
Coverage Carrier Policy Phone Website
Willis Towers Watson
Benefits Helpline Mon-Fri, 8:30 am – N/A 844-227-6105 Intapp@willistowerswatson.com
5 pm PST
Medical and Pharmacy Cigna 0615012 800-244-6224 www.cigna.com
Medical and Pharmacy Kaiser 661468 800-464-4000 www.kp.org
Telemedicine MDLIVE N/A 888-726-3171 www.MDLIVEforCigna.com
Telemedicine MyDoctor/Kaiser N/A 866-454-8855 www.kp.org/mydoctor/videovisits
Dental Cigna 0615012 800-244-6224 www.cigna.com
Vision VSP 30086585 800-877-7195 www.vsp.com
Health Savings Optum N/A 800-243-5543 www.optumbank.com
Account
Flexible Spending
Accounts WEX N/A 866-451-3399 www.wexinc.com
Life and AD&D Life: SGM609461
Insurance New York Life AD&D: SOK607047 800-244-6224 www.newyorklife.com
Disability New York Life STD: SGD610129 800-244-6224 www.newyorklife.com
LTD: SGD610130
Commuter Benefit Plan WEX N/A 866-451-3399 www.wexinc.com
401(k) Retirement Empower 332552-01 800-338-4015 www.empowerMyRetirement.com
Savings Plan
Life Assistance New York Life N/A 800-538-3543 www.nylgbs-lap.com
Program Modern Health help@joinmodernhealth.com
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