Page 8 - 2022-23 Drug Plastics Benefit Guide

Highmark Medical Plan Resources

Blues On Call Blue Card Network

Speak with a registered nurse 24/7 by calling the medical Locate providers within the Blue Cross Blue Shield
plan’s 24-Hour Nurseline. The nurses can help you decide network and request a referral to a physician or healthcare
whether you or a covered family member should go to the facility by simply calling 800-810-2583 or visiting
emergency room or urgent care center, or make a doctor’s www.bcbs.com.
appointment. You have 24/7 access simply by calling
888-BLUE-428 (888-2583-428). Decision-Making Tool
ALEX® is available to help you select the medical plan
Health Advocate that meets both your medical and financial needs. It is
Health Advocate provides 24/7 health advocacy services an online benefits counselor that walks you through
free of charge. This innovative health care resource the process of picking your best benefits and provides
is available to assist you in navigating the healthcare easy-to-understand explanations for any questions you
system. This is a completely confidential service available might have along the way.
to you and your family. Call them if you have questions
about your benefits, need help finding a provider or don’t You’ll receive personalized, confidential benefits guidance,
understand a medical bill you received. which you can access on any computer, tablet, or
smartphone. Before you make your enrollment decisions,
To get started: let ALEX help you find the plans that make the most sense
΅ Call: 866-695-8622 for you.
΅ Visit: www.healthadvocate.com/members
΅ Email: answers@healthadvocate.com The process can take as little as seven minutes, but longer
if you’d like more guidance. And, you can use it as many
times as you would like. Get your answers immediately.

Get started with ALEX today!
Click the link below or scan the
QR Code. https://www.myalex.com/
drug-plastics-2022

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